![]() ![]() I would like to bring to your attention the excellent support I’ve received from the technical team members of Falcon Northwest. You can buy a great computer anywhere, but you cannot buy the piece of mind you get with Falcon Northwest's support team.įALCON NORTHWEST - EXCELLENT IN EVERY WAY ![]() When my TLX model was nearing the end of its warranty and had a reoccurring fan issue show up again for the second time, Falcon went out of their way to send a brand new TLX machine, of the current generation parts and chassis, completely free of charge. On all occasions, Falcon did their best to quickly help over email, and when the issue needed the machine to be sent in, they cover overnight shipping both ways and get it back as soon as possible. I have had a few issues with one of mine, a TLX laptop. What makes Falcon truly stand out from the rest of the pack, is their service and commitment to their machines. No bloat-ware at all to worry about like some other builders either. Shipping materials are carefully designed to make sure your machine gets there safe and sound. Rest assured, you will get a machine made from your choice of a good spread of hardware options, and it will look clean and excellently assembled, from the paint, to the cable management, to every screw. Many of them are very talented at what they do, and FalconNorthwest is no different. There are plenty of companies out there making custom built gaming and creative machines. There are plenty of companies out there… but Falcon's got an Ace
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